By engaging our services for Medical Billing, RCM, or Credentialing, the client agrees to provide accurate clinical documentation and timely access to necessary electronic health record (EHR) systems.
Service fees are typically calculated as a percentage of the net collections or a flat monthly fee, as specified in your individual Service Level Agreement (SLA). Invoices are due within 15 days of issuance.
While we strive for 100% accuracy in coding and billing, our liability is limited to the correction of claims and shall not exceed the total fees paid for the specific services rendered during the month of the error.
Either party may terminate the agreement with a written notice of 30 days. Upon termination, all pending claims data will be transitioned back to the provider in a standard format.