The practice was losing revenue due to outdated coding practices and a lack of follow-up on "soft denials." Staff were overwhelmed by patient billing inquiries.
We implemented an automated claims scrubbing system and assigned a dedicated account manager to handle all AR follow-ups within 24 hours.
"The transition was seamless. We saw a noticeable increase in our bank deposits within the first 45 days. They truly understand the Texas payer landscape."
— Practice Manager, Houston Family Clinic